Terms of Service

Effective Date: 30.12.2024
Welcome to Liliya Dulat! By accessing or using our website, Liliyadulat.com, and purchasing our products, you agree to the following Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, do not use our Site.

1.1. About Us

Liliya Dulat (“we,” “us,” or “our”) is a fashion brand dedicated to offering unique designs, high-quality clothing, and accessories.

1.2. Eligibility

You must be at least 18 years old or have the consent of a legal guardian to use this Site or make purchases.

2.1. License

We grant you a limited, non-exclusive, and revocable license to access and use the Site for personal, non-commercial purposes.

2.2. Prohibited Activities

You agree not to:

• Use the Site for illegal activities.
• Disrupt or interfere with the Site’s operation.
• Copy, distribute, or reverse-engineer any part of the Site without permission.

3.1. Accuracy

We strive to ensure that all product descriptions, pricing, and availability information are accurate. However, errors may occur, and we reserve the right to correct these errors at any time.

3.2. Colors and Display

We cannot guarantee that your device accurately displays product colors. Actual colors may vary.

4.1. Order Acceptance

All orders are subject to acceptance. We reserve the right to cancel or refuse orders at our discretion.

4.2. Pricing

Prices are listed in USD and may be subject to change without notice.

4.3. Payment

We accept the following payment methods: [list payment methods]. All payments must be completed before shipment.

5.1. Shipping Policy

Orders are shipped within 14 days of confirmation. Delivery times may vary based on location.

5.2. Return Policy

If you are not satisfied with your purchase, you may return it within 14 calendar days from the date of delivery. Items must be unused, with original tags and packaging. Please refer to our Return Policy for detailed instructions.

All content on this Site, including text, images, logos, and designs, is the property of Liliya Dulat or its licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use is strictly prohibited.

The Site and its content are provided "as is," without any warranties, express or implied, including, but not limited to, warranties of merchantability or fitness for a particular purpose.

To the fullest extent permitted by law, Liliya Dulat shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or the products.

These Terms shall be governed by and construed in accordance with the laws of the Republic of Uzbekistan. Any disputes shall be resolved in the courts of Uzbekistan.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Site constitutes acceptance of the updated Terms.

If you have any questions about these Terms, please contact us at:
Liliya Dulat
Email: liliyadulatmedia@gmail.com
Phone: +998 90 925 00 39

Terms of Sale

Effective Date: 30.12.2024
Welcome to Liliya Dulat! These Terms of Sale (“Terms”) govern the purchase of goods from our website, Liliyadulat.com. By placing an order, you agree to these Terms. Please read them carefully.

1.1. Seller Details

The seller of the goods is Liliya Dulat, a fashion brand based in Uzbekistan.

1.2. Applicable Laws

These Terms are governed by the laws of the Republic of Uzbekistan, including but not limited to the Law on Consumer Protection and other relevant regulations.

2.1. Placing an Order

To place an order, you must provide accurate and complete information. Orders may be placed online at Liliyadulat.com.

2.2. Order Confirmation

All orders are subject to acceptance and availability. You will receive an order confirmation by email once your payment has been processed.

2.3. Refusal of Orders

We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud, pricing errors, or product unavailability.

3.1. Pricing

Prices are listed in USD and UZS and include applicable taxes, as required by Uzbek law. Prices are subject to change without notice.

3.2. Payment Methods

We accept the following payment methods:

• Visa (credit/debit cards)
• Mastercard (credit/debit cards)
• Humo (local payment system)
• UzCard (local payment system)
• Other local and international payment methods (if applicable)

All transactions are securely processed using Octouz. Payment must be completed in full before the goods are shipped.

3.3. Invoicing

An official invoice will be issued and provided with your purchase, in accordance with Uzbek tax regulations.

4.1. Delivery Area

We deliver within Uzbekistan and offer international shipping. Shipping costs and times vary based on the destination.

4.2. Delivery Times

Orders are processed and shipped within 14 business days of payment confirmation. Delivery times depend on the shipping method selected and your location.

4.3. Delayed or Failed Delivery

If delivery is delayed due to unforeseen circumstances, we will notify you. If the goods are not delivered within 30 calendar days, you may cancel the order and request a full refund.

5.1. Return Policy

You may return items within 14 calendar days from the date of delivery if they are unused, in their original packaging, and with all tags attached.

5.2. Conditions for Returns

Returns will not be accepted for:

• Customized or personalized products.
• Items damaged due to customer misuse.

5.3. Refunds

Refunds will be processed within 10 business days after receiving and inspecting the returned items. Refunds will be issued to the original payment method.

5.4. Return Shipping Costs

The customer is responsible for return shipping costs unless the item is defective or incorrect.

6. Payment Security

6.1 Payment Security Measures
We prioritize the security of your personal and payment information. When making a purchase on Liliyadulat.com, all payment data is encrypted using Secure Sockets Layer (SSL) technology, ensuring that your information remains private and protected during transmission.

6.2 Third-Party Payment Processor: Octouz
Payments on Liliyadulat.com are securely processed by Octo Payment Service (Octouz), a trusted and reliable third-party payment processor. Octouz complies with the Payment Card Industry Data Security Standard (PCI DSS), ensuring the highest levels of security for your financial data.

6.3 Encryption and Data Protection
Octouz uses advanced encryption methods to protect your sensitive payment information, including credit and debit card details. Your payment information is not stored on our servers. It is securely processed and stored by Octouz, which follows strict security protocols to safeguard your financial data.

6.4 Fraud Prevention and Verification
To prevent fraud and unauthorized transactions, Octouz employs sophisticated fraud detection systems. If any suspicious activity is detected, Octouz may request additional verification to ensure the safety and security of your payment.

6.5 Authorization and Payment Confirmation
All payments must be authorized by Octouz before the transaction is completed successfully. Once your payment is successfully processed, you will receive an order confirmation. If your payment is declined, you will be notified immediately, and you may be asked to provide an alternative payment method.

6.6 Data Privacy
We do not store sensitive payment details (such as credit card numbers) on our servers. All sensitive data is handled exclusively by Octouz in compliance with international data protection laws. For further information on how Octouz handles and protects your data, please refer to their privacy policy.

Under the Law on Consumer Protection of Uzbekistan, you are entitled to the following rights:

• The right to receive goods of proper quality that match the description.
• The right to repair, replacement, or refund if goods are defective.
• The right to request accurate information about the products, including pricing and specifications.

For more information about your rights, please visit [official government website, if applicable].

To the extent permitted by law, Liliya Dulat is not responsible for:

• Delays caused by third-party couriers or force majeure events.
• Indirect, incidental, or consequential damages arising from your purchase or use of the goods.

These Terms are governed by the laws of the Republic of Uzbekistan. Any disputes shall be resolved amicably through negotiation. If an agreement cannot be reached, disputes will be settled in the courts of Uzbekistan.

We reserve the right to update or amend these Terms at any time. Changes will be effective immediately upon posting on our website.

If you have any questions or concerns about these Terms of Sale, please contact us:
Liliya Dulat
Email: liliyadulatmedia@gmail.com
Phone: +998 90 925 00 39