PRIVACY POLICY
Last updated: 1 July 2026
This Privacy Policy explains how Liliya Dulat collects, uses and protects personal information when you visit liliyadulat.com, contact us, request a showroom visit, order a gift certificate or interact with our client service channels.
By using this website, you agree to this Privacy Policy.
1. Who we are
This website is operated by Liliya Dulat.
Address:
Hamid Olimjon Square, 13A
Tashkent, Uzbekistan
Email:
info@liliyadulat.com
2. Information we collect
We may collect personal information that you choose to provide to us, including:
Name
Email address
Phone number or messenger contact
Instagram, Telegram or WhatsApp username
Gift certificate request details
Showroom visit request details
Client service messages
Delivery or pickup details, if required
We may also collect technical information automatically when you visit the website, including:
IP address
Device and browser information
Website usage data
Cookie and analytics data
Pages viewed and links clicked
3. How we use your information
We use your information to:
Respond to your requests
Arrange showroom visits
Process gift certificate requests
Provide client service
Confirm payment and request details
Send requested information
Improve the website and client experience
Maintain website security
Comply with legal, accounting and business requirements
We do not sell personal information.
4. Gift certificates and client requests
When you request a gift certificate, we may collect the information needed to confirm the selected amount, format, delivery method and payment status.
Payment may be completed through a secure payment link, invoice, bank transfer or another approved payment method.
Card or payment details are processed by the relevant payment provider. Liliya Dulat does not store full card details on this website.
5. Showroom visits
When you request a showroom visit, we may use your contact information to confirm availability, appointment details and client service preferences.
Showroom visits are arranged by request and may require confirmation by the Liliya Dulat team.
6. Cookies and analytics
This website may use cookies and similar technologies to operate the website, improve performance, understand visitor activity and support marketing or advertising activity.
Cookies may be used by website service providers and third-party services connected to the website, including analytics, advertising or social media platforms.
You can manage cookies through your browser settings. Some website features may not work properly if cookies are disabled.
7. Third-party services
We may use third-party services to operate the website, communicate with clients and process requests, including:
Website service providers
Email service providers
Analytics tools
Advertising platforms
Payment providers
Instagram
Telegram
WhatsApp
These third parties may process personal information according to their own privacy policies.
8. Social media and messengers
If you contact us through Instagram, Telegram, WhatsApp or another external platform, your use of that platform is also subject to its own privacy policy and terms.
We use the information shared through these channels to respond to your request and provide client service.
9. Data storage and security
We take reasonable measures to protect personal information from unauthorized access, loss, misuse or disclosure.
However, no website, online communication channel or electronic storage method can be guaranteed to be completely secure.
10. How long we keep information
We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, including client service, legal, accounting, security and business record purposes.
11. Your rights
You may contact us to request access to your personal information, correction of inaccurate information or deletion of your personal information, where applicable by law.
To make a request, contact us at:
We may need to verify your identity before processing certain requests.
12. International services
Some third-party services used to operate the website, process requests or provide client service may process or store information outside Uzbekistan.
13. Children
This website is not intended for children. We do not knowingly collect personal information from children.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new Last updated date.
15. Contact
For questions about this Privacy Policy or personal information processing, contact:
Liliya Dulat
Hamid Olimjon Square, 13A
Tashkent, Uzbekistan